*Please note that as of March 2020, the Cash Advance and Auto Cash Advance features have been temporarily disabled across all Qwil platforms. This means payments follow standard pay cycles used by each individual platform (most often a weekly cycle).
This article helps explain when you should expect payments to arrive in your linked default payment method.
When an income is uploaded to your Qwil profile, it usually does not begin immediately processing. Most companies use a "weekly" pay cycle in Qwil, which means that any incomes uploaded during a week from Monday through Sunday, are invoiced the following Monday for payment to you on a Friday (most common date of payment delivery). The time between invoicing on Monday and payment on Friday is a standard ACH settlement period where funds clear the provider's (your company) account and are transferred through the sender's (Qwil) banking systems for delivery.
That means, if an income is uploaded to your Qwil profile on Monday - let's call this Monday, June 1st - you can expect to see your payment land in your account on Friday, June 12th. Or, if an income is uploaded on Wednesday, June 3rd or Friday, June 5th, you can also still expect your payment to land Friday, June 12th. *Please note that it may take 1-2 additional business days for international (outside of the USA) payments to land.
Why does it take so long?
Companies that use Qwil are allowing for the opportunity of more incomes to be uploaded during a given week for specific work or jobs completed. Rather than processing multiple payments, this allows for incomes to be bundled in aggregate and invoiced to the company, and then paid to you in a lump sum.
Oftentimes, contracted employees complete multiple jobs in a given week or month and each are invoiced separately and thus, uploaded to Qwil separately/individually. Most companies choose to pay these in aggregate instead of individually.
How do I know what Pay Cycle my company uses?
Most companies using Qwil employ a Weekly pay cycle, which means incomes uploaded during one week are delivered the following week. Think of this as Pay Day Friday.
Some companies use a "Daily" pay cycle, which means once an income is uploaded to Qwil, it begins processing the next day and is delivered to you after ~4-5 business days, regardless of the day it's uploaded.
Other companies use longer pay cycles like net 30, 60, 90, or 120 days. This means when an income is uploaded to Qwil you can take an advance and get paid faster. Or, you can wait for the cycle to elapse and have the funds automatically transferred to your linked payment method.
If you're unsure what type of pay cycle your company uses, please reach out to email@example.com and ask - but it's most likely a weekly pay cycle.
Does Qwil hold or use my funds before I get paid?
No. Your Qwil profile uses "Pending" cash to let you know that an income has been uploaded to you, and will soon be processed and delivered to you. "Pending" cash is used - especially when the cash advance feature is enabled - to let you know how much money you have available, and if you want to take an advance of some or all of those funds before the normal pay cycle pay date arrives. "Pending" cash always gets transferred automatically to your default payment method if you choose not to take a cash advance.
When will the Cash Advance feature be available again?
We expect to re-enable the cash advance feature by August 2020.